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News & Updates

Check back often for news, updates and information on the automobile and powersports industries, as well as more specific topics on finance and income strategies for your dealership.  


Facts For Dealers Selling Insurance to Car Buyers

Facts For Dealers Selling Insurance to Car Buyers

Posted Dec 7th, 2020

Typically, insurance is the hardest program to offer out there. Here are 5 stats from Superintendent of Insurance that might help with your presentations.

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Dealer Life after COVID

Dealer Life after COVID

Posted Jul 20th, 2020

There’s been a lot of discussion about Dealer life during and after COVID. There’s been some stories about having a great month and some that are barely getting thru. Do you ever wonder what the difference is?

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In the Customer's Best Interest

In the Customer's Best Interest

Posted Apr 1st, 2019

It is not my intention to Male bash but to support the growth of this Industry in realizing that we all work better together in the customer's best interest."

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Growing Our Family

Growing Our Family

Posted Nov 16th, 2018 in General

Here we grow again! "We are committed to ensuring our clients have the best possible support and a team of professionals that know their products for the ultimate in customer service," said Denise Garagan.

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Happy New Year

Happy New Year

Posted Jan 5th, 2018 in General

Customers are being pushed online because it is easy,  fast and customer driven. There are stores that are delivering to the customers' door – who would ever think you could order your groceries online? You can sit back and ignore the changes or you can adjust and make it the best 2018 has to offer!

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The Customer Experience – a dying brand

The Customer Experience – a dying brand

Posted Sep 28th, 2017 in General

After being in the Automotive Industry for almost 30 years  - I have time and time again been disappointed about the treatment of customers in this market and the lack of listening to customers needs and concerns. I took a break from t...

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Happy Birthday Canada!

Happy Birthday Canada!

Posted Jun 30th, 2017 in General

We travel a lot and are always proud to say we are Canadians and now are usually greeted with a "Ah Canadian - love Canadians".  

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Remember To Sell The Way People Want To Buy

Remember To Sell The Way People Want To Buy

Posted May 15th, 2017 in General

When you first meet a client on the lot or in the showroom. There is a reason that management staff always wants you to sit with your potential client for a bit and get some information from them. It helps you to get a sense of who you are dealing with, and I'm certain you would agree if you knew ahead of time how every client buys and what they needed for information. Then your closing ratio would go up.

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 Rejection is beneficial

Rejection is beneficial

Posted May 9th, 2017 in General

Don't allow the word No to control our outlook or our ability to keep asking for the sale. Statistics tells us that 80% sales are closed after the 5th attempt. So don't be afraid of rejection embrace it and learn from it, adjust and move on.

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If you decide to quit...

If you decide to quit...

Posted Apr 17th, 2017 in General

Loyalty isn’t always rewarded, but character will be. You are in a business where the only security you have is your ability, skill set, and reputation. Make sure that when you change jobs you do it for good reasons.

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