So what makes YOU different? Do you ever look at yourself through your customers eyes? Through your competitors' eyes? What are we all trying to achieve and how do we go about it that makes us different? The one place to start is customer service.
Having insurance does not mean that you will 100% be protected. Here are a couple of good insurance stories that I have had the pleasure of being a part of last week.
Quite often I hear “Sell it and Forget it!” in several stores throughout my travels. That is a good attitude to have if you have the best products available or if the customer clearly understands the product(s) they have purchased with you. Unfortunately, that is not always the case.
We would all like to believe we have enough insurance coverage but in reality I have never seen someone rich on long term disability. Have you? No one currently lives at 60 percent of their income currently so can you imagine being sick and on disability and having to live on less? Even worse what if your spouse/partner had to go on leave to look after you? Could you survive?
Today I am not going to talk about products, process or training. Today I'm choosing to tell you a story about how we conduct ourselves not only in business but in life in general.
Everyone thinks they have enough insurance coverage until it is needed. My advice to you is to make sure you have the right protection from the right provider. Ask questions and lots of them!
First of all don’t be intimidated when buying a used car from a used car dealer. Make sure you have done your homework ahead of time about the used car’s values and then consult these Top 10 Questions To Ask a Used Car Dealer.
In today’s litigious society, the ability to make money is only a part of your value to an employer. Your ethics, honesty, and ability to operate in today’s complex legal environment are just as important.
Derrell Alexander has been selling cars since 1949. He just turned 100 and he’s still selling.
Here is one example of how important GAP Insurance is and how much it can save you.
STRONG F&I RESULTS TO ACHIEVE 100% SATISFACTION.
